We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Send a message
(Slack) when a new customer in Help Scout
2
Send a message
(Slack) when a new conversation started in Help Scout
3
Send a message
(Slack) when a customer is created in Help Scout
4
Send a message
(Slack) when a conversation is created in Help Scout
5
Send a channel message
(Slack) when a new customer in Help Scout
6
Send a channel message
(Slack) when a new conversation started in Help Scout
7
Send a channel message
(Slack) when a customer is created in Help Scout
8
Send a channel message
(Slack) when a conversation is created in Help Scout
9
Update your status
(Slack) when a new customer in Help Scout
10
Update your status
(Slack) when a new conversation started in Help Scout
11
Update your status
(Slack) when a customer is created in Help Scout
12
Update your status
(Slack) when a conversation is created in Help Scout
13
Create a reminder
(Slack) when a new customer in Help Scout
14
Create a reminder
(Slack) when a new conversation started in Help Scout
15
Create a reminder
(Slack) when a customer is created in Help Scout
16
Create a reminder
(Slack) when a conversation is created in Help Scout
More integrations
More integrations to Slack
Slack is my favourite chat tool. If I had to choose one communication tool for my business right now it'd be Slack. I love it because you can get notifications from slack bot about everything. It's more than just a communication tool, it's an all-inclusive business management platform that lets you stay connected to your work no matter where you are. Check what other tools you can integrate with Slack to get notifications.